How Much Hair Do I Need?

• 14-16 inches you will need 2-3 bundles
• 18-24 inches you will need 3 or more bundles
• 26-30 inches you will need 4-5

How Much Does Each Bundle Weigh?

• 5-4 oz.

Can I Color This Hair?

• YES you can! Our hair is 100% virgin hair so you can treat it as your own. I recommend after dying it do a deep conditioner.

How Long Will This Hair Last Me?

• 1-2 years depending on maintenance. Remember to treat the hair as if it were your own, and take care of it. Maintenance is a very big factor!

What Are Some Good Maintenance Instructions for All Hair Types?

• We recommend using shampoo and conditioneras you would on your natural hair.
• Do NOT massage
• Do NOT go to sleep with an entire wet head this can cause hair to matte up.
• When applying conditioner, comb from end up towards scalp let it sit for 10-15 min ten rinse thoroughly, and let air dry.
• When receiving curly hair or anything with tight waves submerge hair completely under.
• Apply conditioner, with a wide tooth comb, comb from the ends up and let hair air dry this will help loosing curls to make it easier to pull apart.

What Are Some Daily Maintenance Tips?

• Use spray bottle of water for a natural look.
• For 'Wet" look we recommend using leave in conditioner and water.
• AVOID using any alcohol based products.
• Scrunch up gently to reform curls.
• Style as desired daily

Can I make Any Changes To My Order ?

• You Can NOT. If you need something more on our site you will need to place another order.
• ALWAYS double check your address we can not go back and change it for you. For Clients who live in apartments be sure to include your apartment number.

SHIPPING (for hair and apparel):

• Please allow 5-7 day processing time ( NOT INCLUDING WEEKENDS).
• Upon receiving tracking information your purchase  will arrive in 2-3 business days.
• If we are experiencing a huge sale, PLEASE note that process time changes to 7-10 business days.
• My Heart Collection is not responsible for ANY lost or damage items!!! YOU MUST TAKE THIS UP WITH THE UNITED STATES POSTAL SERVICE!!
• We will not be responsible for packages that says delivered.
• ** PLEASE make sure your address is CORRECT and apartment numbers are listed within your address**

RETURNS/REFUNDS (for hair and apparel):

• ALL SALES ARE FINAL!! Due To Federal Health and sanitation laws.
• If items are defective email us at myheartextensions@gmail.com for us to assist you!
• NO exchanges are accepted be sure to order what you want and what you need.